What does it cost? On average, less than 80¢ / room / night for a 2-year plan!^*
... even less ( 60¢ /room/night ) if you opt for the 3-year plan!

We charge no setup fee for our 2-year or 3-year monthly minumums prepayment plans but require a $25 deposit for the Application Form (applied to your prepayment plan).  For the Month-to-Month Plan, there is a $25 setup fee for the Application Form which is non-refundable and not applied to monthly fees.  Our fees are charged solely on a per transaction basis -- a single transaction fee for each online reservation made, regardless of the length of stay or number of rooms reserved or price of rooms in the reservation -- and are based on three different schedules depending on the Plan you choose.  And, your first 30 days of service is FREE for all plans to give you a chance to see how the system will work for you -- 30 days FREE to build your online reservation business.  If you decide to cancel during the 30-day FREE service period, you will have been charged only the $25 non-refundable deposit or setup required to cover the Application Form approval process. (This deposit is applied to the 2-year and 3-year prepayment plans that are charged after the 30-day FREE service period if you do not cancel before end of free service period.)

We offer three different plans, each offering a different per transaction rate schedule:
     1)  Month-to-Month Plan with a $25 setup charge -- You are charged the $25 non-refundable setup fee at start of application process. After the 30-day free
             service period, you are charged the monthly minimum at start of each month, and charged at monthend the fees for actual reservations received during
            month over the already paid minimum.
     2)  2-Year Prepayment Plan -- You are charged a $25 non-refundable application deposit at start of application process.  This deposit is applied to the
            2-year prepayment of monthly minimums ($288) that is charged at the end of the 30-day free service period if you do not cancel plan before end of the
            30-day free service period.
     3)  3-Year Prepayment Plan -- You are charged a $25 non-refundable application deposit at start of application process.  This deposit is applied to the
            3-year prepayment of monthly minimums ($528) that is charged at the end of the 30-day free service period if you do not cancel plan before end of the
            30-day free service period.

Reservations accepted by our online system are of two types:  Guaranteed and, optionally, Non-Guaranteed.

Guaranteed reservations are held regardless of arrival time, and are secured by client providing a credit card.  If customer does not show, customer is charged
            for the first day of the reservation if not canceled before the required time as stated in your cancellation policy.
Non-Guaranteed reservations (optional) are held only until a specified time on the arrival date -- usually 3PM.  No credit card is required.

     Transaction Fee Schedules (your transaction fees are based on the Plan you choose at startup):

Note that the 2-year plan's $288 up front payment covers the minimums for first 24 months (12 @ $8.00, plus 12 @ $18.00 = $288). During first 24 months (beginning after your 30-day FREE service period), you are charged at the end of each month ONLY for charges (fee per reservation) EXCEEDING the pre-paid monthly minimums.  (For 3-year pre-payment option, same is true for first 36 months.)  You are required to pay a $25 non-refundable deposit to start the application process that covers cost of preparing a customized Application Form database that you will download.  This is a standalone Runtime database requiring no other software to use it, and is the same type of Runtime solution that will be used for your hotel's database where you'll process reservations.  This $25 deposit will be applied to the Prepayment Plan you select when your application is approved.  You will automatically be charged for the plan you choose AFTER the end of the 30-day FREE service period unless you cancel within the 30-day FREE service period.  If you cancel, you will have been charged only the $25 deposit required at start of the application process.

Savings with the 2-year or 3-year plans:  
     The 2-year prepayment plan offers a 33% savings over the Month-to-Month plan.  Example with 50% Non-Guaranteed and 50% Guaranteed:  for
            average of 10 reservations / month in first year, 20 / month in second year, and 40 / month in third year (these are easily achievable growth rates based
            on our experience), total savings for the 3-year period would be $630 compared to the month-to-month plan.
     The 3-year prepayment plan offers an ADDITIONAL 25% savings over the 2-year plan.  Example:  for average of 10 reservations / month in first year,
            20 / month in second year, and 40 / month in third year (these are easily achievable growth rates based on our experience), total savings for the 3-year
            period would be $315 compared to the 2-year plan, and $945 compared to the month-to-month plan.  This additional $315 savings more than covers
            the additional $240 prepayment for the 3rd year's monthly minimums.

Changing plans:
     If at later date you wish to change from your initial plan choice to a different plan, you can do so by making the full prepayment required at beginning of
                        these plans:
           If in Month-to-Month Plan:  any time after 3-months in the month-to-month plan. At time of change, you will be charged the prepayment for whichever
                        Prepayment Plan you change to.
           If in 2-Year Prepayment Plan:  at the end of your 2-year plan, or any time thereafter.  At time of change, you will be charged the prepayment for the
                        3-Year Prepayment Plan.
           If in 3-Year Prepayment Plan:  You don't want to change plans!  You have the lowest rates indefinitely as long as you maintain service.
     At the end of either prepayment plan, your commitment is on a month-to-month basis indefinitely AT THE RATES OF THAT PLAN.

Beginning at start of first month after your prepayment plan expires, and each month thereafter, you are charged the $20 monthly minimum charge for current month plus the charges exceeding the prepaid minimum for previous month.  That is, you are charged each month either for reservations made, or, the monthly minimum charge, whichever is greater.  Charges are automatically charged to your credit card each month on the date of your plan's starting date.  A summary of charges made is automatically e-mailed to you when charges are made.  Additionally, each reservation notification shows your cumulative monthly charges.  And, if you have high volume reservations, the cost of each additional reservation drops in half after your monthly total total exceeds $50 for both prepayment plans.  For the month-to-month plan, your rate stays constant.

Why the staggered monthly minimum in early years?  So you have time to build your online reservation business!  Our experience shows that more than half of your online reservations will come from repeat customers.  If you take our suggestion and hand out a business card that says "Make your next reservation online at xxxxxxx.com" when your clients check out, you will increase your base of repeat customers dramatically because busy people prefer to make online reservations at all hours of the day.  Industry data shows a significant increase in travelers making their reservations online and this trend is expected to continue to increase dramatically in future.

* Average cost basis: reservations exceeding each month's minimums, 2-year commitment and average response of 50% Guaranteed, 50% Non-guaranteed (88% show rate). Avg. is less than $0.80 /room/night for an average reservation with a 2-night stay. (For 3-year plan, this same calculation drops to $0.60 /room/night.)  For month-to-month plan, the number is $1.20.

IF YOUR AVERAGE RESERVATION IS A 2-NIGHT STAY, AVERAGE COST / ROOM / NIGHT FOR OUR SYSTEM IS LESS THAN $1:

Our experience shows approximately 50% of reservations are submitted as Non-Guaranteed, and 50% as Guaranteed.  Based on 100% charges for Guaranteed reservations, and 88% show rate for Non-Guaranteed, your average cost per show reservation is $1.60 for a one-night stay, or $0.80 / room / night for a two-night stay (2-yr. commitment plan).  Your results will probably differ from this scenario, depending on your hotel's location and type of clientele, and the plan (2-year or 3-year pre-payment of minimums) you choose.

Our fee schedule is based solely on a per online reservation request basis, regardless of number of nights, number of rooms or room costs.  Hence, your average cost per night per room is obviously less than figures in previous paragraph since many reservations will be made for more than one or two nights, and others will be for more than one room. (Your costs are less than half the amounts shown above if more than one room is reserved since our charge is per reservation, not per room nor per night! )

What we provide:

        1)   FileMaker Runtime Database you will use to decrypt and store online reservations.  You can also add phone reservations manually to this runtime database. This runtime solution is a stand alone application and requires no other software as long as you meet the system requirements stated on home page.  (If you are running Vista on a PC, or later upgrade to Vista, you will need to purchase FileMaker Pro software separately since the provided free runtime solution does not support the Vista operating system.)

        2)   We provide the html code for the "Make a Reservation" button for each page of your web site.  This link directs your site's visitor to our server for making the online reservation.  Hotel is required to update their site's web pages to add this link.  (If hotel needs us to do this, we can do it for a $50 one-time charge.)

        3)   As soon as your client clicks the submit button, you are sent an e-mail advising that you have a reservation waiting on our server.  You then will need to login in to our server (a SSL connection) where each new reservation will be listed for your hotel.  Simply copy all the text of the new reservation and click a button in your local runtime database to decrypt it and print a copy for your front desk.  You will charge the credit card shown in Guaranteed Reservations on your local credit card terminal.

If you are using other local reservation system software, our system can export to a text file (tab-separated .txt or comma-separated .csv file) the reservation data for import by your other system.

Cancellation of Service

After the expiration of either the 2-year or 3-year prepayment plans, and any time during the month-to-month plans, you may cancel service by e-maiing us from the e-mail address on file for your hotel. Effective date of cancellation will be at the end of the current billing period.  (Your billing period begins each month on the day that your service initially started.)

If you should decide to discontinue service before a prepayment plan's expiration date, no refunds of unused prepaid monthly miminums are given.

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*If you do not currently have a web site for your hotel, we can set up a basic 2-page web site for $399 which INCLUDES:
          DOMAIN REGISTRATION FOR 10 YEARS -- ownership remains with hotel.
          3 YEARS OF PRE-PAID HOSTING BY GoDaddy.com (after the 36 months, hosting will be charged directly to hotel's credit card at
                   the going GoDaddy rates at that time.  (Current GoDaddy charge per month is $4.25/mo on a 3-year advance payment basis.)
 

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If you would like information on how SecureServices.cc can handle your needs for secure online transactions, contact us by clicking the Contact Us link below.  We will e-mail you a package showing how to gather your information to then go online and submit your application along with all your pertinent information for your hotel's online reservation system.  If you already have a web site, you can be accepting reservations within 5 days of the approval of your application.  Note:  Because we place a high degree of emphasis on security for both of us, you will be asked to provide proof of having a merchant account for accepting credit cards.   For this same reason, we do not respond to inquires from free e-mail accounts like yahoo, hotmail, etc.

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SecureServices.cc Terms of Use

SecureServices.cc liability is limited to providing its client hotels (hotels, B&B's, motels, etc.) with the secure acceptance and transfer of credit card and personal information from our servers to its client hotels.  Once this information is transfered to our client hotels, we have no further involvement nor liability in how this information will be used or protected from misuse by said client hotels.  Additionally, SecureServices.cc makes no claims as to the suitability, safety, or condition of said client hotels.

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We do not respond to inquiries from
free e-mail accounts like yahoo, hotmail, etc.